Terms and Conditions

Pexobia.com - City Tours and Cultural Excursions

1. Agreement to Terms

By accessing or using Pexobia.com ("the Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of the Terms, you may not access the Service. These Terms constitute a legally binding agreement between you and Pexobia.com regarding your use of the Service.

2. User Obligations

When using our Service, you agree to:

  • Provide accurate and complete personal information when booking tours or excursions
  • Arrive at the designated meeting point at least 15 minutes before the scheduled tour time
  • Follow all safety instructions provided by tour guides and staff members
  • Respect the cultural and historical sites visited during tours
  • Behave in a manner that does not disrupt the experience of other participants
  • Not be under the influence of alcohol or illegal substances during tours
  • Wear appropriate attire and footwear for the specific tour requirements
  • Inform the guide of any medical conditions that might affect your participation
  • Not bring unauthorized individuals to tours without prior registration

Violation of these obligations may result in exclusion from tours without refund at the discretion of Pexobia.com staff.

3. Booking and Cancellation Policy

All bookings made through Pexobia.com are subject to the following conditions:

  • Full payment is required at the time of booking to secure your place
  • Cancellations made 48 hours or more before the scheduled tour will receive a full refund
  • Cancellations made between 24-48 hours before the scheduled tour will receive a 50% refund
  • Cancellations made less than 24 hours before the scheduled tour are non-refundable
  • Pexobia.com reserves the right to cancel tours due to inclement weather, insufficient participants, or unforeseen circumstances, in which case a full refund will be provided
  • Tour rescheduling is available subject to availability and must be requested at least 24 hours in advance

4. Service Limitations

While Pexobia.com strives to provide exceptional tour experiences, we acknowledge the following limitations:

  • Tour routes and visited sites may be altered due to weather conditions, site closures, or other circumstances beyond our control
  • We cannot guarantee specific guides for any tour unless explicitly stated at the time of booking
  • Photography restrictions at certain sites are beyond our control and must be respected
  • The Service may not be suitable for individuals with severe mobility limitations unless specifically advertised as accessible
  • Tour duration is approximate and may vary slightly based on group size and circumstances
  • Maximum group sizes are enforced for quality purposes and cannot be exceeded
  • Children under 16 must be accompanied by an adult

5. Intellectual Property

All content on Pexobia.com, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Pexobia.com or its content suppliers and is protected by international copyright laws.

Users may not:

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission
  • Use any of our tour materials for commercial purposes
  • Modify or create derivative works based on the Service content
  • Remove any copyright or other proprietary notations
  • Transfer the materials to another person or "mirror" the materials on any other server

By participating in our tours, you grant Pexobia.com permission to use photographs or videos in which you may appear for promotional purposes, unless you explicitly request otherwise in writing.

6. Liability Limitations

Pexobia.com and its employees, agents, and partners shall not be liable for:

  • Any injuries, accidents, or health issues that occur during tours
  • Loss or damage to personal belongings during tours
  • Any indirect, consequential, or incidental damages arising from your use of our Service
  • Delays, changes, or cancellations due to factors beyond our reasonable control
  • Inaccuracies or errors in historical or cultural information provided during tours
  • Actions of other tour participants

By participating in our tours, you acknowledge that certain activities involve inherent risks, and you voluntarily assume those risks. We strongly recommend obtaining appropriate travel and health insurance before participating in our tours.

7. Dispute Resolution

Any disputes arising from or related to these Terms or your use of the Service shall be resolved as follows:

  • Parties will attempt to resolve any disputes informally through good-faith negotiations
  • If informal resolution is not possible, disputes shall be submitted to binding arbitration
  • Arbitration shall be conducted in accordance with the laws of the jurisdiction where Pexobia.com is registered
  • The arbitration shall take place in the city where Pexobia.com maintains its principal place of business
  • The arbitration shall be conducted in the English language
  • The decision of the arbitrator shall be final and binding on both parties

Class action lawsuits, class-wide arbitrations, private attorney-general actions, and any other proceeding where someone acts in a representative capacity are not allowed, nor is combining individual proceedings without the consent of all parties.

8. Privacy Policy

Your use of Pexobia.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

9. Modifications to Terms

Pexobia.com reserves the right to modify these Terms at any time. We will provide notice of significant changes by posting an announcement on our website. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Pexobia.com is registered, without regard to its conflict of law provisions.

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

Last updated: May 2023